Otter.ai vs Fireflies.ai
Detailed comparison of Otter.ai and Fireflies.ai — pricing, features, ratings, and which to choose.
O
Otter.ai
Otter.ai Inc
AI meeting assistant that records, transcribes, and summarizes
Free tier availableDetails
Side-by-Side Comparison
Feature
O
Otter.aiF
Fireflies.aiOverall Rating
4.0
3.8
Starting Price
Free
Free
Free Tier
API Access
Open Source
Platforms
webiosandroid
webiosandroid
Base Model
—
—
Ease of Use
4.3
4.0
Value
3.8
3.5
Quality
4.0
3.8
Which is Better For...
real timeOtter.ai
crm integrationFireflies.ai
priceOtter.ai
free tierOtter.ai
sales featuresFireflies.ai
Otter.ai
Pros
- Generous free tier (300 min/month)
- Strong real-time transcription accuracy
- Works with Zoom, Google Meet, and Teams
- Student discount (20% off with .edu email)
Cons
- Hard stop when limits reached — no overage option
- 30-min conversation cap on free tier
- Annual plans are non-refundable
- Enterprise requires 100+ user minimum
Fireflies.ai
Pros
- Unlimited transcription on Pro at $10/user/mo (annual)
- 40% discount for annual billing
- Wide integration ecosystem (CRM, Zapier, Slack)
- Conversation intelligence analytics on Business tier
Cons
- AI credits limited to 20/mo even on Pro
- Per-seat pricing adds up for larger teams
- Free tier lacks download capability
- 'Unlimited summaries' marketing is misleading given credit limits
Verdict
Otter.ai offers superior real-time transcription with OtterPilot auto-join, while Fireflies.ai provides better CRM integrations and conversation intelligence. Otter for live meetings, Fireflies for sales teams and CRM workflows.